Need Social Security Assistance? New Video Service Opens in Williston North Dakota

**Updated Information**

Due to technical difficulties, they now expect to open on November 13 from 1-3 p.m. This is a virtual site; no Social Security Administration staff are employed in Williston.

The Social Security Administration (SSA) has teamed up with the City of Williston to provide a more accessible video service option for local residents. This secure service has now relocated to the City of Williston Economic Development building at 113 4th St. E, Room 128, Williston, ND 58801. Through this video service, residents can connect directly with a Social Security representative using a secure computer link with two-way video and sound. The service is offered every Wednesday and Thursday from 1:00 pm to 3:00 pm on a first-come, first-served basis.

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Convenient No-Cost Video Option and Online Services to Avoid Office Delays

This video option offers a convenient, no-cost way to access SSA services without needing to travel far. However, for those able to do so, the SSA encourages using its comprehensive online services at www.socialsecurity.gov, by phone, or via video whenever possible to avoid potential delays at busy offices.

Manage Benefits and Access Essential Services Online with “My Social Security”

Through a personalized “my Social Security” account, many tasks can be handled online, from setting up direct deposit and accessing benefit verification letters to using tools like a retirement calculator. For those needing a Social Security number card, the SSA offers online application options, reducing the need for in-person visits.

Streamlined Online Applications for SSA Benefits and Tips for In-Person Visits

For benefit applications, the online system streamlines processes for retirement, disability, and Medicare applications. Most applications require no physical forms, with the SSA following up as necessary.  To check benefit statuses or access more services, users can visit www.socialsecurity.gov/myaccount or call the SSA at 1-800-772-1213 (TTY: 1-800-325-0778). For those visiting in person, it’s best to avoid peak times like early mornings and the beginning of the month to reduce wait times.